Matrix leaflet 2021.12 IPDREAM
Generative AI + translation AI + AI avatar to assist tourists 24/7 with 21 supported languages
Akihabara Guide presentation (size B6)
IP DREAM Inc. will be providing a trial for the generative AI and translation AI-based Multilingual AI Concierge: Akihabara Tourism and Disaster Management Guide service from January 6. This service provides domestic and inbound tourists visiting Tokyo’s Akihabara with natural conversational guidance about Akihabara through an AI avatar that can speak 21 languages.
Tourists can use the service immediately by scanning a QR code; there is no pre-registration, no app downloads and no account creation. Only a web browser is needed.
This service is provided as a trial for the Multilingual AI Concierge Project*1 that was adopted as a 2024 Tokyo Data Platform case study project. To make sustainable local information services more practical, we aim to use AI technology to implement and test systems to efficiently collect and automatically learn local data, provide automatic replies in natural speech in multiple languages, and enhance the reliability of tourist guidance in ordinary situations, as well as disaster management guidance to be used in the event of a disaster.
*1 Tokyo Metropolitan Government Web page: Tokyo Data Platform Case Study Project – Multilingual AI Concierge Project
https://www.digitalservice.metro.tokyo.lg.jp/business/data-utilization/case-study/project-r602
In October 2024, we will conduct an evaluation of the prototype service experience exclusively among Tokyo Data Platform members, and the service will subsequently the results of evaluation by these member companies.
■ About the Multilingual AI Concierge
This service uses VoiceOn® LLM, our AI concierge platform that combines generative and translation AI. When the user scans the QR code and starts the app on their browser, they can converse with the AI avatar using one of 21 languages. Conversations are conducted naturally using speech.
The AI avatar gives replies that accord with the intent behind the user’s questions by consulting training data. Using reliable data focused on tourism and disaster management, collected from local parties rather than random and unreliable information that the Internet is full of, it delivers useful information to tourists visiting unfamiliar places.
The training data (obtained from web, SNS and open data sources) is entirely about Akihabara and is in Japanese. The AI is trained on it without the need for tag editing and such oeprations.
Collecting and entering local data is essential to maintain local information services. We will demonstrate how the relevant data can be prepared without inbound tourism-focused translation work or data editing.
■ Service overview (trial)
Period: Jan. 6 to 31, 2025 (public version)
Jan. 6 to Feb. 28, 2025 (for TDPF members)
Location: Akihabara area (pedestrian malls, etc.); information and QR codes for service use will be distributed.
The service can also be used outside the Akihabara area.
Avilability: the service can be used free of charge for 24 hours.
While this AI references reliable information and usually provides accurate responses, it may occasionally provide information that is not factually accurate. Any resultant decisions are your responsibility.
■ Contact regarding the service
IP DREAM Inc. VoiceOn Service Support Center
Hours: Monday-Friday 9:00-17:00 ※ Except Saturdays, Sundays, and holidays
TEL: 050-3101-3866
Email：global-product@ip-dream.co.jp
The information in this news release (product price, specifications, service details, release date, contact information, URL, etc.) is current as of the date of publication. Changes can be made without prior notice and any such information may differ from publication afterwards. Please be advised.
※ This news release can also be downloaded as a PDF file from the URL below.
https://ip-dream.net/wp-content/uploads/2024/12/press-release-20241216.pdf
Stealth Internet Service, the cybersecurity service developed by IP DREAM and America’s top cybersecurity company VirnetX (hxxps://virnetx[dot]com/) will be sold in Japan starting December 1, 2022. This service is already being used by organizations in sensitive fields and large corporations in the United States. In Japan, its first version was adopted by the Transportation Safety Board of the Ministry of Land, Infrastructure, Transport and Tourism for regular use. Using nothing but software, this service helps prevent unauthorized access and data breaches, and provides secure, invisible communications for remote connections. It offers enterprise-level, zero trust security without the complexity of managing multiple credentials.
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